Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to https://pinghealth.ai and PingHealth, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to PingHealth include https://pinghealth.ai. The PingHealth website is a healthcare communication and AI chat automation platform. By using the PingHealth website, you consent to the data practices described in this statement.


Collection of Your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include:
(a) registering for an account on our Site;
(b) entering a sweepstakes or contest sponsored by us or one of our partners;
(c) signing up for special offers from selected third parties;
(d) sending us an email message;
(e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site.

We will use your information for purposes including, but not limited to, communicating with you in relation to services and/or products you have requested. We may also gather additional personal or non-personal information in the future.


Sharing Information with Third Parties

PingHealth does not sell, rent, or lease its customer lists to third parties.

PingHealth may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PingHealth, and they are required to maintain the confidentiality of your information.

PingHealth may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on PingHealth or the site;
(b) protect and defend the rights or property of PingHealth; and/or
(c) act under exigent circumstances to protect the personal safety of users of PingHealth, or the public.


Automatically Collected Information

Information about your computer hardware and software may be automatically collected by PingHealth. This can include: IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PingHealth website.


Use of Cookies

The PingHealth website may use “cookies” to personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server.

Cookies cannot be used to run programs or deliver viruses. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

Cookies provide a convenience feature to save you time. They help PingHealth recall your specific information on future visits, such as billing/shipping addresses and customized preferences.

You can choose to accept or decline cookies. Most browsers automatically accept them, but you can usually modify your settings to decline if you prefer. Note that this may affect your ability to fully use the website features.


Security of Your Personal Information

PingHealth secures your personal information from unauthorized access, use, or disclosure using:

  • SSL Protocol
  • Database Encryption
  • Microsoft Azure Services

When transmitting sensitive data (like credit card numbers), we use encryption such as SSL. While we strive to protect your data, we cannot guarantee 100% security due to the nature of internet-based communications.


Right to Deletion

Upon receiving a verifiable request, we will:

  • Delete your personal information from our records;
  • Direct service providers to delete your data as well.

However, we may not fulfill deletion requests if it is necessary to:

  • Complete transactions or fulfill contracts;
  • Detect or prevent fraud or security incidents;
  • Debug systems;
  • Comply with legal obligations;
  • Conduct research in public interest with your consent;
  • Enable internal uses aligned with your relationship with us.

Children Under Thirteen

PingHealth does not knowingly collect personally identifiable information from children under 13. If you are under 13, please obtain permission from a parent or guardian before using this site.


Changes to This Statement

PingHealth reserves the right to update this Privacy Policy. We will notify you of significant changes via email, website notifications, or other appropriate methods. Your continued use of the site after such changes constitutes acceptance.


Contact Information

PingHealth welcomes your questions or comments regarding this Statement of Privacy. If you believe we have not adhered to this Statement, please contact us at:

Email: [email protected]